Privacy Policy

1. Who we are

RAINShift is a membership service operated by RAIN Ventures Limited, a company registered in England and Wales. This privacy policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Data we collect

We collect the following information when you apply for or use RAINShift:

• Name, email address, phone number, and company details provided during application
• Your LinkedIn profile URL if provided
• Conversation transcripts with Rayna, your personal AI agent
• Usage data and preferences to personalise your experience
• Payment information processed securely through Stripe

3. How we use your data

Your data is used to:

• Process your membership application
• Deliver personalised intelligence briefs and agent services through Rayna
• Manage your membership and billing
• Improve our services and your experience
• Communicate with you about your membership

4. Your Rayna conversations

Your conversations with Rayna are private. They are stored securely and are not shared with other members or used to train AI models. Each member has an isolated instance of Rayna. You can request deletion of your conversation history at any time.

5. Data sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate RAINShift (such as our hosting provider, payment processor, and AI infrastructure partners), and only to the extent necessary to provide our services.

6. Data security

We use enterprise-grade security practices including encryption at rest and in transit, secure authentication, and regular security reviews to protect your data.

7. Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict processing, and data portability. To exercise these rights, contact us at the email address below.

8. Contact

For any privacy-related questions or requests, please contact us at hello@rainshift.ai